Cookie Policy

Last updated: [12th May 2026]

This Cookie Policy explains how EcoElara (“we”, “us”, “our”) uses cookies and similar technologies on our website.

It should be read alongside our Privacy Policy, which explains how we use personal information more generally.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, improve performance, and provide information about how visitors use the site.

We may also use similar technologies such as pixels, tags, scripts, and local storage.

2. How We Use Cookies

We use cookies and similar technologies to:

  • make our website function properly;
  • remember your preferences and settings;
  • keep items in your basket and support checkout;
  • understand how visitors use our website;
  • improve website performance and user experience;
  • help detect fraud and keep our website secure; and
  • support marketing and advertising where permitted.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to operate properly. They may be used for functions such as:

  • page navigation;
  • secure login;
  • shopping basket and checkout;
  • fraud prevention and security; and
  • remembering privacy or cookie choices.

These cookies do not require consent where they are strictly necessary for the service requested.

Analytics and Performance Cookies

These cookies help us understand how visitors use our website so we can improve how it works. They may collect information such as:

  • pages visited;
  • time spent on pages;
  • links clicked;
  • traffic sources; and
  • website errors or performance data.

Where required by law, we will ask for your consent before using these cookies.

Functionality Cookies

These cookies allow the website to remember choices you make, such as language, region, or other preferences, to provide a more personalised experience.

Where these cookies are not strictly necessary, we will ask for your consent before using them.

Advertising and Marketing Cookies

These cookies may be used to:

  • show relevant ads on other websites or platforms;
  • measure the effectiveness of advertising campaigns;
  • limit how often you see an advert; and
  • help us understand your interests and interactions with marketing.

These cookies may be set by us or by third-party advertising and social media partners.

We will ask for your consent before using these cookies where required by law.

4. Third-Party Cookies

Some cookies may be placed by third parties that provide services on our website or support our business operations. These may include providers such as:

  • Shopify;
  • payment providers;
  • analytics providers;
  • advertising partners; and
  • social media platforms.

These third parties may use cookies in accordance with their own privacy and cookie policies.

5. Legal Basis for Using Cookies

We use strictly necessary cookies because they are required for the operation and security of our website and online store.

We use non-essential cookies, such as analytics, functionality, and advertising cookies, only where permitted by law and, where required, with your consent.

6. Managing Your Cookie Preferences

You can manage your cookie choices through:

  • our cookie banner or cookie settings tool;
  • your browser settings; and
  • device settings where available.

Most browsers allow you to block or delete cookies. Please note that if you disable certain cookies, some parts of our website may not function properly.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the law, technology, or the way we use cookies.

Any updates will be posted on this page and the “Last updated” date will be revised.

8. Contact Us

If you have any questions about this Cookie Policy, you can contact us at:

EcoElara Ltd
50 Greenleaf Road
London
E17 6QN
United Kingdom
Email: help@ecoelaraltd.com